車屋は長野のサービスについて発信するEIFER AUTO | REVIEWS

こちらで車の購入をさせていただきました！
最初のご相談から納車まで、非常に親切・丁寧にご対応いただき感謝しております。
疑問点や不安なことにもわかりやすく答えてくださり、終始安心して手続きを進めることができました。
車の状態も良く、大満足の買い物ができました☺️
今後のメンテナンスや点検などでも、ぜひ引き続きお世話になりたいと思える素晴らしいお店です。本当にありがとうございました！

(Translated by Google)
I purchased my car here!
I am very grateful for the extremely kind and courteous service I received from the initial consultation to the delivery of the car.
They clearly answered all my questions and concerns, allowing me to proceed with the process with complete peace of mind.
The car is in excellent condition, and I am extremely satisfied with my purchase. ☺️
This is a wonderful shop that I would definitely like to continue using for future maintenance and inspections. Thank you so much!

先日EIFER AUTOさんで車を購入させて頂きました。希少な車だったにも関わらず車のことについて親身に相談に乗って頂き、メンテナンスの事なども教えていただきました。
ローンの事から下取り、納車までとても丁寧に細かく連絡を取っていたので安心して車を買うことができました。

(Translated by Google)
I recently purchased a car from EIFER AUTO. Despite it being a rare model, they were very helpful and provided thoughtful advice on everything, including maintenance.

From the loan process to the trade-in and delivery, they kept me in close contact, which made the purchase very reassuring.

最近プジョー508を買ったものです、初めて車を買う場所がここでよかったと思えるくらい親身に受け答えしてくれて本当に助かりました！
何かあったらまたこの店にお世話になろうと思います！！

(Translated by Google)
I recently bought a Peugeot 508, and I'm so glad I chose this place for my first car purchase. They were incredibly helpful and attentive, answering all my questions!

I'll definitely come back to this dealership if I need anything else!

人生初のアメ車を納車しました。
社長さんは明るく元気な方です。
とても楽しくて良い時間を過ごせました。
また、購入した車も状態が良く綺麗でカッコよくて大満足です！しかも安い！
この先も末永くお付き合いしていきたいと思えるお店です。
国産車、外車問わずいろんな車があるそうなので是非これから車の購入を考えてる方にオススメしたいお店だと思いました！
この度は本当にありがとうございました！

(Translated by Google)
I took delivery of my first American car!

The company president is a cheerful and energetic person.

I had a very enjoyable and pleasant time.

Also, I'm extremely satisfied with the car I purchased; it's in excellent condition, clean, and stylish! And it was cheap too!

This is a shop I'd like to continue doing business with for a long time to come.

They seem to have a wide variety of cars, both domestic and imported, so I would definitely recommend this shop to anyone considering buying a car!

Thank you so much for everything!

⭐︎5では足りないくらいお世話になりました！
ずっと憧れていた車を仕入れていただき、本当にありがとうございました。

納車された車は新車のように綺麗な状態で、細部まで丁寧に仕上げてくださっていて感動しました！

納車時には車の使い方も一つひとつ分かりやすく説明していただき、不安なく乗り始めることができました。また、納車後のアフターサービスもしっかりしているので、とても安心しています♬

社長さんのお人柄の良さはもちろん、いつも笑顔で親切に対応してくださるスタッフさん♪
信頼できるお店に出会えて本当に良かったです。これからも末永くよろしくお願いいたします！！

(Translated by Google)
⭐︎5 stars just aren't enough to express how grateful I am for all your help!

Thank you so much for sourcing the car I'd always dreamed of.

The car was delivered in pristine condition, like new, and I was so impressed by the meticulous attention to detail!

At the time of delivery, you explained everything about using the car clearly and thoroughly, so I was able to start driving it without any worries. Furthermore, the after-sales service is excellent, which gives me great peace of mind.

Not only is the president incredibly kind, but the staff are always smiling and helpful!

I'm so glad I found such a trustworthy dealership. I look forward to continuing our relationship for many years to come!

夢だったアメ車を、こちらでお迎えすることができました。

最初に車両を見に伺った際は一度購入を見送らせていただきましたが、その後も終始丁寧にご対応いただき、その誠実な対応に安心感を覚え、人生初のアメ車はこちらで購入しようと決めました。

初めての車両購入ということもあり知識不足で、何度もお問い合わせをしてしまいましたが、その都度とても真摯に対応してくださり、不安を感じることなく安心して購入することができました。

修理や車検に加え、こちらのわがままでキャリパー塗装までお願いするなど大変お手間をおかけしましたが、嫌な顔ひとつせず最後まで親切に対応していただき、本当に感謝しています。特に高額な追加料金を請求されることなく、「本当にこれで大丈夫なのかな…？」とこちらが心配になるほど良くしていただきました。

これからも車のことで困ったことがあれば、ぜひこちらにお願いしたいと思っています。

大変満足のいく、本当に気持ちの良いお取引でした。ありがとうございました。これからも末永くよろしくお願いいたします。
パートナーの車のことも是非お願いいたします！

(Translated by Google)
I was able to acquire my dream American car here.

When I first came to see the vehicle, I decided against purchasing it, but I was consistently treated with courtesy and professionalism. Their sincere service gave me peace of mind, and I decided to buy my first American car from them.

As this was my first car purchase, I lacked knowledge and made many inquiries, but each time I received very sincere responses, allowing me to purchase with confidence and without any worries.

I caused a lot of trouble by requesting repairs, inspections, and even caliper painting (a bit of a selfish request!), but they never showed any displeasure and were kind and helpful until the very end. I am truly grateful. They didn't charge any exorbitant additional fees, and they were so good that I was actually worried, "Is this really okay...?"

If I have any problems with my car in the future, I would definitely like to ask for their help.

It was a very satisfying and pleasant transaction. Thank you very much. I look forward to a long and fruitful relationship.

I would also like to ask for your help with my partner's car!

知り合いの方の紹介でアイファーオートさんで車を購入しました。納車まで丁寧且つ迅速な対応をして頂き最高の愛車を手に入れる事ができました。これから末長くお付き合いしたい車屋さんナンバーワンです。

(Translated by Google)
I purchased my car from Aifer Auto through a referral from an acquaintance. They provided courteous and prompt service until delivery, and I was able to get the perfect car. They are my number one car dealership that I want to have a long-term relationship with.

次回もこちらでお世話になりたいと思っていた矢先　素晴らしい車両のご縁を頂き2台目購入となりました。

全幅の信頼を置いてお任せできました。

(Translated by Google)
Just as I was thinking I'd like to use their services again next time, I was fortunate enough to find a wonderful vehicle and ended up purchasing my second one.

I was able to entrust everything to them with complete confidence.

元々レクサスディーラーで勤務されていたオーナーさんなので知識が非常に豊富で、購入から納車まで安心してお任せすることができました。対応も丁寧で親切で、中古車販売店の中でもここまで信頼できるお店はなかなかないと思います。前の車も気に入っていましたが、今回購入した Lexus IS はそれ以上に満足しており、毎日の運転が楽しみになりました。車選びで悩んでいる方にも自信を持っておすすめできるお店です。

(Translated by Google)
The owner used to work at a Lexus dealership, so he has a wealth of knowledge, and I felt completely at ease entrusting him with everything from purchase to delivery. His service was polite and kind, and I don't think you'll find many used car dealerships that are this trustworthy. I liked my previous car, but I'm even more satisfied with the Lexus IS I bought this time, and I look forward to driving every day. I can confidently recommend this dealership to anyone who is struggling to choose a car.

何も車の知識がない自分を１から納車までサポートして貰いました。対応も丁寧かつ素早くしていただき、助かりました。
また、アフターケアもしっかりしてくれるとのことでしたので、安心して購入を決めました。また困ったことあれば伺おうとおもいます。

(Translated by Google)
I had absolutely no knowledge of cars, but they supported me from start to finish until the car was delivered. Their service was polite and prompt, which was a great help.

Also, they assured me they would provide thorough after-sales care, so I decided to purchase with confidence. I will definitely contact them again if I have any problems.

今日はここでMINIを購入しました。
誠実で信頼のおける方でした。
利益度外視でと言われるので、こっちが心配になりました(^_^;)
今回の車を乗り潰した時は、またここに相談しようと思います。
車の購入を検討されている皆さんにお勧めです！

(Translated by Google)
I bought a MINI here today.

The person I dealt with was honest and trustworthy.

He said he was putting profit on the line, which made me a little worried (^_^;)
When I've driven this car until it's worn out, I'll definitely consult with them again.

I recommend them to anyone considering buying a car!

兄からの紹介でEIFER AUTOさんに出会い、LEXUSのGS250を購入させていただきました♩車のことにあまり詳しくなく無知な私にも、理解が出来るまで様々なことを細かく説明して頂き不安が1つもないお取引ができました🙇🏻‍♀️ オーナーの野中さんがとても良い方で、迅速な対応にも助かりました🖐🏻✨️たくさんの車がある中で自分がいちばんに気に入る車が購入できてよかったです！今後ともぜひお世話になりたいと思える素敵なお店です(>_<)❤︎

(Translated by Google)
I met EIFER AUTO through my brother's introduction and purchased a Lexus GS250 from them! Even though I'm not very knowledgeable about cars, they explained everything in detail until I understood, making the transaction completely worry-free. The owner, Mr. Nonaka, is a very nice person, and his prompt responses were a great help! I'm so glad I was able to purchase the car I liked best among so many others! It's a wonderful shop that I would definitely like to do business with again in the future!

気になった車があったのですが、費用感もあったので相談しました。すぐに調査していただき、また車好きの会話も出来て、即購入を決めました。その後の対応もとっても良く、自分でもここに相談した事をファインプレーだと思っています。安心出来るこのお店にこれからもお世話になりたいと考えてます。信頼関係って大切ですね。

(Translated by Google)
I was interested in a particular car, but I was concerned about the cost, so I consulted with them. They investigated it immediately, and we also had a great conversation about cars, so I decided to buy it right away. Their subsequent service was excellent, and I think consulting with them was a great decision. I would like to continue doing business with this trustworthy shop in the future. Trust is so important.

国産ステーションワゴンを購入させていただきました。前の車が急に壊れてしまい、直ぐにでも代わりの車が欲しいと思っていたところ、予算に合う車がアイファーオートさんにあるのを知り、伺いました。その日のうちに購入決定、最短にて納車していただきました。
購入の決め手は、車の程度が良い状態であったのはもちろんなのですが、社長さんのお人柄も決め手になりました。
私はかなりの人見知りなので、ド緊張してお店に伺いましたが、緊張は何処へやらという感じでとてもリラックスしてお話することが出来ました。
購入決定後も納車までこまめにご連絡いただけて、大きな買い物に対する不安は少しもありませんでした。
本当にオススメ出来る車屋さんだと思います。

(Translated by Google)
I purchased a Japanese-made station wagon. My previous car suddenly broke down, and I desperately needed a replacement. I found a car that fit my budget at Aifer Auto, so I went to their dealership. I decided to purchase it that same day, and they delivered it to me as quickly as possible.

The deciding factor in my purchase was, of course, the car's excellent condition, but the president's personality was also a major factor.

I'm quite shy, so I was extremely nervous when I visited the dealership, but my nervousness quickly disappeared, and I was able to talk very relaxed.

Even after I decided to purchase, they kept me informed until delivery, and I had absolutely no anxiety about making such a big purchase.

I would truly recommend this car dealership.

オーナーさんと初めてお会いしたのが2年位前でしたが今でも覚えていてくれて話すうちに周りが繋がっていって本日納車してもらいました。
人柄最高！お店の品揃え最高！！店内のおもちゃも最高！！！
男の子の夢がそのままそこにありました👍
良いご縁に感謝してます。
これからもよろしくお願いします🙇

(Translated by Google)
I first met the owner about two years ago, but he still remembered me, and as we talked, connections were made, and I received my car today.

His personality is amazing! The shop's selection is amazing!! The toys in the shop are amazing!!!

A boy's dream was right there 👍
I'm grateful for this wonderful encounter.

I look forward to continuing our relationship 🙇

長野の地元で程度がよくコスパが良い輸入車をネットで見つけました。早速、クルマを見にゆきました。社長さんがとても親切な対応を頂き、また、お店の雰囲気もアメリカ雑貨屋さんみたいで、在庫車も個性的なものばかりで私的にとても好感が持てました。購入のタイミングが良くなく、一度、お断りしたのですが、しばらくそのクルマが頭から離れず、価格も下げられてきたこともあり、結局購入に踏み切りました。とても良い買い物が出来て大満足です。これからも長いお付き合いが出来ればと思っています。

(Translated by Google)
I found a well-maintained, cost-effective imported car online in my local area of ​​Nagano. I immediately went to see the car. The owner was very kind and helpful, and the shop had a great atmosphere, like an American general store. The cars in stock were all unique, which I really liked. The timing wasn't right for me to buy at first, so I declined, but I couldn't get the car out of my head for a while, and the price was lowered, so I finally decided to buy it. I'm very happy with my purchase. I hope to have a long-term relationship with them.

本日納車していただきました(^^)
ヒートブルーのrc350この車に惚れ込んでからかれこれ半年以上探し続け、なかなか出会えないなぁ〜と、ふと別の車でもと良いかなぁ、、と思いかけていた時にポンと情報サイトに掲載が😳もうソッコーで電話かけちゃいましたww
遠方の一見の客の電話連絡にもかかわらず社長には迅速かつ気持ちよく対応頂きました
最初の電話連絡から約1ヶ月、商談日と納車日で2回お邪魔させて頂きました。社長もスタッフさんもすごく感じ良くて、なんというかもうお店は子供の頃からの夢を全部現実にしたような空間で何時間居ても何度お邪魔しても最高に楽しいです😆
社長、今回はご縁を頂きありがとう御座いました。これからもお世話になろうと思っているのでどうぞ宜しくお願いいたしますm(__)m
長野旅行に行く時はEIFER AUTOも観光ルートに入れておきますねww

(Translated by Google)
I received my new car today! (^^)
I've been searching for this Heat Blue RC350 for over six months now, ever since I fell in love with it. I was starting to think maybe I should just get another car, when suddenly it popped up on a website! 😳 I called immediately! lol
Despite being a first-time customer from a distant location, the president responded quickly and kindly.
It's been about a month since my initial phone call, and I've visited twice – once for the negotiation and once for the delivery. The president and staff are all incredibly friendly, and the shop is like a dream come true – a place where I can spend hours and again, and it's always so much fun! 😆
President, thank you so much for this opportunity. I plan to continue doing business with you in the future, so please take care of me then! m(__)m
When I travel to Nagano, I'll definitely include EIFER AUTO in my sightseeing route! lol

先日bmを納車させて頂きました。
それなりに距離のいっている車でしたが、
納車当日はとても綺麗に整備、点検がしてありました。店長さんの迅速な対応も素敵です。もし外車購入を検討されてる方がいれば1度ご相談するのもありだと思います。

(Translated by Google)
I recently took delivery of a BMW.

Although the car had a fair amount of mileage,
it was meticulously serviced and inspected on the day of delivery. The store manager's prompt response was also excellent. If you're considering buying a foreign car, I think it's worth consulting with them.

初めての車購入でしたが色々と親身に相談にのっていただいて安心して手続きを進められました。
ありがとうございました。

(Translated by Google)
This was my first time buying a car, but you were so kind and helpful in giving me advice on various things, which helped me to proceed with the process with peace of mind.
Thank you very much.

社長、シトロエン購入の際は大変お世話になりました。迅速な対応、遠方でしたがLINEでの現車確認や前オーナーの使用状況など情報提供頂け大変購入検討が進めやすかったです。何より社長の人柄が良く、積雪を心配し納車方法を店舗納車から陸送に変更する提案をして頂きました。お客様を思っているから出来ることで大変感謝しています。
また機会がありましたら是非お願いしたいです。

(Translated by Google)
Thank you very much, President, for your help when I purchased my Citroën. You responded quickly, and even though you were far away, you were able to let me see the actual car via LINE and provide me with information about the previous owner's usage, which made it very easy to proceed with my purchase. Above all, you are a very kind person, and you suggested changing the delivery method from store delivery to land transport out of concern for snow accumulation. I am very grateful that you are able to do this because you care about your customers.
I would definitely like to use your services again if the opportunity arises.

遠隔地からの、現車下取りから新たな購入になりましたが、適切なタイミングでの書類の作成、説明、送付が、徹底されており大変助かりました。
また、納車時も丁寧な対応で、納車指定場所や時間も
きっちり守っていただけました。
これからもお世話になりたいと思える、ショップです

(Translated by Google)
I traded in my current car from a remote location and purchased a new one, and the thoroughness with which the paperwork was prepared, explained, and sent in a timely manner was extremely helpful.
Delivery was also courteous, and the specified delivery location and time were strictly adhered to.
This is a shop I'd like to continue using in the future.

社長さんがとても親切で、最初から最後まで安心してお任せできました。
分からないことも丁寧に説明してくださり、押し売り感もなく信頼できる車屋さんだと思います。
また機会があればぜひお願いしたいです！

(Translated by Google)
The president was very kind and I was able to leave everything to him with peace of mind from start to finish.
He carefully explained things I didn't understand and didn't push me to buy anything, so I think he's a trustworthy car dealer.
I'd definitely like to use his services again if I have the opportunity!

My wife and I recently came to Eifer Auto to purchase a car, and we weren't disappointed. Unlike a car dealership, walking into Eifer Auto felt like walking into someone's home. We were made comfortable and given snacks and drinks, and there was no rush to select a vehicle or do business quickly. In fact the whole experience made me feel like we made a new acquaintance rather than simply bought a car.

Our car was very inexpensive but we still felt like we got a "luxury experience". In our home country, car buying is very swift and informal - come in, buy a car, drive off. But Eifer Auto's process made it feel much more comfortable and welcoming even though my wife and I speak Japanese very poorly. This didn't matter - we were still treated excellently.

Even if you're outside of Nagano Prefecture, or in a distant part of the prefecture, wouldn't it be nice to work with someone who has decades of experience in car sales? And in customer service? Wouldn't it be nice to work with someone who has made the love of cars his life's work? When I was buying my Nissan Leaf, the company president shared pictures of his new Ford Mustang and spoke about the car as passionately as if we were old friends. Can you really find this level of service and personal connection from any other dealer? It's pretty unique, wouldn't you agree?

Fortunately, I bought an EV type vehicle, so I have an excuse to visit Eifer Auto throughout the week, since Eifer Auto has an inexpensive and convenient 24 Hour fast charger available for use. Overall I can't recommend buying a car from anyone else - go to Eifer Auto first!

今回、EIFER AUTOさんからテスラモデルSを購入しました。
結論から言うと、「この人から買って良かった」と素直に思える取引でした。

まず対応のスピードが群を抜いて早い。こちらが確認したい点や書類関係で不明な部分があれば、その都度すぐに返答していただき、時間を無駄にしない動きが徹底されていました。仕事柄、多くの業者さんと関わりますが、この安心感はなかなか得られません。

また、社長の人柄が想像以上に良く、こちらの要望をしっかり汲み取ったうえで、プロとしての意見も交えて最適な提案をしてくれます。押し売り感が一切なく、“顧客にとってベストな選択”を一緒に考えてくれる姿勢は、同じ経営者として信頼できると感じました。

車両の状態も丁寧に説明していただき、納車までの段取りもスムーズそのもの。細かい部分まで配慮が行き届いており、安心して任せられました。

これからも長くお付き合いしたいと思える車屋さんです。
クオリティの高い車と、誠実な対応を求めている方に自信を持っておすすめします。

(Translated by Google)
I recently purchased a Tesla Model S from EIFER AUTO.
To sum up, I can honestly say that I'm glad I bought from them.

First of all, their response speed was exceptionally fast. Whenever I had questions about anything or paperwork, they responded immediately, making sure to save time. In my line of work, I deal with many contractors, but this sense of security is rare.

Also, the president was even nicer than I expected, carefully listening to my needs and offering optimal suggestions based on his professional opinions. He never tried to push me, and his willingness to work with me to find the best option for the customer made me feel like I could trust him, as a fellow business owner.

The condition of the vehicle was explained to me in detail, and the process leading up to delivery was seamless. Their attention to detail allowed me to leave everything in their hands with peace of mind.

This is a dealership I'd like to continue doing business with for a long time.
I would confidently recommend them to anyone looking for a high-quality vehicle and honest service.

念願の自分と同い年の78プラドを購入させていただきました。
親身に一から対応してくださり安心して購入することができました。
本当にありがとうございます。
社長のお人柄で購入を決めたと言っても過言ではありません！笑
「一期一会」
一つ一つの出会いを大切に。
その言葉を体現しているかのような素敵なお店です。
この出会いに感謝します！

今後ともどうぞよろしくお願いいたします。

(Translated by Google)
I finally purchased my dream '78 Prado, the same age as me.
Your kind and considerate service helped me out from the very beginning, which allowed me to make my purchase with peace of mind.
Thank you so much.
It's no exaggeration to say that your personality was what made me decide to buy from you! lol
"Once in a lifetime"
Cherish every encounter.
This wonderful store embodies that saying.
I'm grateful for this encounter!

I look forward to your continued support.

対応がよくいい取引が出来ました😙
今後もお願いします🙏

(Translated by Google)
The service was excellent and the transaction went smoothly. 😙
I look forward to doing business with you again in the future. 🙏

外車知識無し、アポ無し、面識無しでEIFER AUTOさんへ突入したにも関わらずwelcomeで迎えていただきありがとうございました。
書き込み以上の社長さんの丁寧なご対応と、それを書き消すかのような出で立ちと店内にやられ！
はじめまして～1ヶ月後くらいの今日！天気はイマイチお日柄最高のこの日にAudi S1を納車しました。
いろいろとお世話になりありがとうございました。
引き続きよろしくお願いします。
また遊びに行きます！

(Translated by Google)
Thank you so much for welcoming me to EIFER AUTO despite my lack of knowledge about foreign cars, no appointment, and no prior acquaintance.

The president's courteous service exceeded all expectations, and his appearance and the interior of the shop were truly impressive!

It's been about a month since my first visit, and today, despite the less-than-ideal weather, I took delivery of my Audi S1.

Thank you for all your help.

I look forward to continuing our relationship.

I'll visit again soon!

学生時代から憧れだったAudiを購入させていただきました。
本当に程度の良い中古車両を探し出してくださり、かつ「このオプションの組合せは日本国内には流通していないかもしれない」というような細かな部分まで親身になって調べてご対応いただきました。店長様のお人柄から、この方になら任せられる！と本心から思って購入に踏み切ることができました。
仕上げていただいた車両も新車と見違える程の出来で、家族共々大変満足しております。

中古車はその時その時で在庫・市場車が目紛しく移り変わっていくかと思いますが、その中でも本当に完璧なタイミングで完璧な車両を探し当ててくださったと思います。正に、掲げていらっしゃる『一期一会』の言葉を体感いたしました。

これから長いお付き合いになるかと思います。今後ともどうぞよろしくお願いします！

(Translated by Google)
I was able to purchase an Audi, a car I've admired since my student days.

They found a truly excellent used vehicle for me, and even went to the trouble of researching and addressing minute details, such as the fact that "this combination of options might not be available in Japan." The manager's personality made me genuinely feel that I could entrust the purchase to them, and that's why I decided to go ahead with the purchase.

The vehicle they restored is so well done that it's almost indistinguishable from a new car, and my family and I are extremely satisfied.

I understand that the inventory and market for used cars change rapidly, but they truly found the perfect vehicle at the perfect time. I truly experienced the meaning of their motto, "Once-in-a-lifetime encounter."

I look forward to a long relationship with them. Thank you very much!